When you use Untie, we collect information you provide directly, including your email address, marital status, state of residence, net worth range, and asset categories. If you connect financial accounts via Plaid, we receive read-only transaction and balance data from those institutions. We do not store your banking credentials.
We use your information to provide, maintain, and improve Untie's asset-tracing and classification services. Specifically, we use financial data to generate ownership classifications, commingling reports, and court-ready exports. We use contact information to communicate with you about your account and our services.
We do not sell your personal information. We share data only with: (a) service providers who help us operate Untie (e.g., Plaid for account connectivity, cloud hosting providers), (b) when required by law or legal process, and (c) with your explicit consent, such as when you share read-only access with an attorney.
We use industry-standard encryption (TLS in transit, AES-256 at rest) to protect your data. Financial data is stored in SOC 2 compliant infrastructure. Access to production systems is restricted to authorized personnel using multi-factor authentication.
We retain your financial data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by emailing hello@untie.sh. We will delete your data within 30 days of a verified request, except where retention is required by law.
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. California residents have additional rights under the CCPA. To exercise any of these rights, contact us at hello@untie.sh.
Untie integrates with Plaid to connect your financial accounts. Plaid's use of your data is governed by Plaid's privacy policy. We also use analytics tools to understand how our site is used.
We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date above.
For questions about this Privacy Policy, contact Division LLC at hello@untie.sh.
By accessing or using Untie ("the Service"), you agree to be bound by these Terms of Service. The Service is operated by Division LLC ("we", "us", "our"). If you do not agree to these terms, do not use the Service.
Untie is a financial data tool that helps users trace, classify, and document asset ownership. The Service connects to financial institutions via Plaid, analyzes transaction histories, and generates ownership classifications and reports.
Untie is a documentation and analysis tool. Nothing provided by the Service constitutes legal, financial, or tax advice. The Service does not replace consultation with a qualified attorney, financial advisor, or tax professional. Asset classifications generated by Untie are informational and may not reflect how a court would rule in your jurisdiction.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information and to update it as necessary. You must be at least 18 years old to use the Service.
You may use the Service for personal, non-commercial purposes related to understanding and documenting your financial situation. You may not: (a) use the Service for any unlawful purpose, (b) attempt to gain unauthorized access to our systems, (c) reverse-engineer or decompile any part of the Service, or (d) resell or redistribute the Service.
Fees for the Service are displayed on our pricing page. All fees are non-refundable unless otherwise stated. We reserve the right to change our pricing with 30 days' notice to existing customers.
While we strive for accuracy, we rely on data provided by financial institutions via Plaid. We do not guarantee the completeness or accuracy of this data. You are responsible for verifying the accuracy of any reports or classifications generated by the Service.
To the maximum extent permitted by law, Division LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
You agree to indemnify and hold harmless Division LLC, its officers, directors, and employees from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
We may suspend or terminate your access to the Service at any time for violation of these Terms. You may cancel your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately.
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Delaware.
We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms.
For questions about these Terms, contact Division LLC at hello@untie.sh.